Help Center

Frequently Asked Questions

How do I reset my password?

Visit your profile settings and use the password reset option linked to your Google account.(Very soon)

Can I delete my account?

Yes, account deletion is available. You just need to write a request with the object "Account deletion request" at support@stepsforge.com

How to update my professional details?

Go to the Settings-page by clicking on the corresponding menu in de sidebar or through the menu under your profile picture in the top navigation bar.

Guides & Tutorials (coming soon)

  • Creating an effective professional profile
  • Managing your account security settings
  • Understanding our privacy features

Contact Support

Support Channels

  • support@stepsforge.com
  • Mon-Fri 9:00 AM - 6:00 PM (UTC)

Office Locations

  • Headquarters

    Yaounde, Cameroon

  • Regional Office

    Douala, Cameroon

Feedback & Assistance

We typically respond within 2 business hours. For urgent matters, write an email to our support support@stepsforge.com.